Contact and Store Information

Index:
Contact Info
Store Policies
Security Pledge
Privacy


Contact:
The Buying Chia Pets.com office is located at
35111 Beach Rd
Capistrano Beach. CA 92672
Email steve@buying-chia-pets.com

Store Hours 9am to 5pm Pacfic Time Mon thru Fri
Email Us at steve@buying-chia-pets.com if trying to contact us after hours.

Primary Contact: Steve Johnson

We will only exchange products with in 30 days starting from the day the customer received product. Products must be postmarked within 30 days of this time, if not we will be unable to exchange customer's defective products. Items must be returned in their original packaging including manuals and accessories. If items are missing we will charge customer for missing items.

Keep the customer section of the invoice that came with the shipment for your records. To return a defective Item contact steve@buying-chia-pets.com for a return address.

Taxes
Buying Chia Pets.com collects sales tax for items being shipped to Washington State only. We do not collect taxes for shipment to any other states.

Copyright
The contents and materials of the Buying Chia Pets.com Web Site are only for your personal, non-commercial use. All Content contained on the Buying Chia Pets.com Website is protected by copyright and owned by Buying Chia Pets.com or used with the permission of the rights owner. You may download or copy the Content and other downloadable items displayed on the Buying Chia Pets.com Web Site for personal, non-commercial use only; provided that you acknowledge that the copyrights therein shall be maintained and that you shall maintain all copyright and other notices contained in such Content. Copying or storing of any Content for other than personal, non-commercial use is expressly prohibited without the prior written permission from Buying Chia Pets.com and/or the rights holder of such Content. © 2001 Buying Chia Pets.com

Buying Chia Pets.com, Inc. ("Buying Chia Pets.com, Inc.") cares about the privacy of each user of its Web site ("users" and/or "you"), including those who trust us enough to place orders. In order to protect the privacy of its users, Buying Chia Pets.com, Inc. has adopted the following policy:

I.General Information

When you use the Web site some basic general information is collected. This information is used to improve the Web site and make your use of the Web site as enjoyable and efficient as possible. Cookies are also used to help us determine the various services you use and the support you may need, and to help us detect and solve any problems you may have when using the Web site. This general information is used internally in connection with Buying Chia Pets.com¡¦s, Inc. business, including Buying Chia Pets.com¡¦s, Inc. personal, marketing and advertising efforts.

II.Personal Information

When you set up an account on the Web site or purchase an item from the Web site, we collect personal information (which you provide) that may include your: (i) first and last name; (ii) billing address; (iii) shipping address; (iv) other shipping addresses; (v) email address; (vi) phone number; (vii) credit card account number; (viii) items purchased from us; and (ix) browsing, buying and selling patterns (collectively, "Personal Information"). You can alter or update your Personal Information on the Web site by creating a new profile or changing your account information.

Cookies

A cookie is a text file stored on your computer's hard drive. Web sites create cookies to record information about your preferences, such as the items you add to your shopping cart, and for security reasons (see Credit Card Security below). Most cookies expire after a certain time period. The most popular browsers, such as Netscape Navigator and Internet Explorer, can be set to give you the option of accepting or rejecting all cookies.

To shop online at Buying Chia Pets.com, Inc., your browser will need to be configured to accept cookies. Here's how to do it: In Netscape Navigator 4.x, click the Edit menu and select Preferences from the browser's drop-down menu. In the tree structure, click Advanced. Under Cookies, click "Accept only cookies that get sent back to the originating server" and "Warn me before accepting a cookie" (optional). In Internet Explorer 4.x, click the View menu and select Internet Options from the drop-down menu. Click the Advanced tab, scroll to the Security heading, and select "Prompt before accepting cookies." We suggest that you accept cookies only from Web sites created by companies you know and trust. If you wish, you may set your browser to reject all cookies and still view the site. Because our online ordering system requires cookies, you will not be able to order online, but you can still place an order by phone, fax or mail.

III.Use/Sharing of Personal Information

Buying Chia Pets.com, Inc. uses your name, shipping and billing addresses and credit card number(s) in order to provide you with the goods that you purchase on the Web site. We use your email address to provide you with information about your order and its status, and we may occasionally send out emails, including newsletters, to people who have placed an order online, offering them more great deals.

Your phone number is used by only in the event that our customer service representatives need to contact you about an order you have placed. Personal Information is used internally in connection with Buying Chia Pets.com¡¦s, Inc. business, including Buying Chia Pets.com, Inc. promotional, marketing and advertising efforts, in a manner which does not readily identify a user to any third party.

Buying Chia Pets.com, Inc. currently does not share with any third party any Personal Information that could readily identify any user. However, if we do not receive "Do Not Share" instructions from a user (Preventing the use of Personal Information), we reserve the right to share or sell such users' Personal Information which could readily identify such user with or to third parties in connection with Buying Chia Pets.com¡¦s, Inc.business, including creating and selling lists and user profile information. Notwithstanding the foregoing, Buying Chia Pets.com, Inc. will not divulge any user's creditcard information to any third party without such user's prior consent.

CreditCardSecurity

The Internet is a vast network of computers. Because the data passes from computer to computer, some Internet shoppers worry that unauthorized persons may intercept the data and gain access to credit card numbers, but shopping on a secure site is actually safer than handing a credit card to a waiter in a restaurant. Taking the steps below will lower the chances of interception of your credit card number: „h Limit your online shopping to Internet merchants, such as Buying Chia Pets.com, Inc., with sites equipped with Secure Sockets Layer (SSL) technology. SSL prevents unauthorized people from intercepting your data. „h Use a browser, such as Netscape Navigator or Internet Explorer that supports SSL. These browsers show a symbol in the status bar, such as a key or lock, when you are on a site that uses SSL. Most banks will cover the cost of fraud resulting from unauthorized use of your credit card or may limit your liability.

Credit card information collected by Buying Chia Pets.com, Inc. is encrypted through Secure Sockets Layer before it is transmitted over the Internet. Buying Chia Pets.com, Inc. fully cooperates with law enforcement agencies in identifying those that use our services for illegal activities, and may in its sole discretion disclose Personal Information or other information to satisfy any law, regulation, subpoena, or government request. Buying Chia Pets.com, Inc. reserves the right to release Personal Information or other information about users who we believe are engaged in illegal activities or are otherwise in violation of our Terms of Use, even without a subpoena, warrant or court order, if we believe in our sole discretion that such disclosure is necessary or appropriate to operate the Web site, or to protect the rights or property of Buying Chia Pets.com, Inc., its affiliates, or any of their officers, directors, or employees, agents, third-party content providers, suppliers, sponsors, or licensors. Buying Chia Pets.com, Inc. also reserves the right to report to law enforcement agencies any activities we reasonably believe in our sole discretion to be unlawful.

IV.Miscellaneous

Buying Chia Pets.com, Inc. wants you to be aware that when you click on links (including advertising banners), that take you to third party Web sites, you will be subject to such third parties' privacy policies. While we support the protection of privacy on the Internet, Buying Chia Pets.com, Inc. expressly disclaims any and all liability for the actions of third parties, including without limitation actions relating to the use and/or disclosure of Personal Information by third parties. Our Privacy Policy is subject to change. In the event of any change, we will provide notice of such change on this page. If you have questions about this Privacy Protection Policy, or believe that Buying Chia Pets.com, Inc. has acted inconsistently with this statement, please contact us.

Buying Chia Pets.com's pledge guarantees that every transaction you make at Buying Chia Pets.com will be safe and secure. This means you pay nothing if unauthorized charges are made to your credit card as a result of shopping at Buying Chia Pets.com.

Buying Chia Pets.com' servers use Secure Sockets Layer (SSL), an encryption technology that works with Netscape, Microsoft Internet Explorer, and AOL's browser, so that only Buying Chia Pets.com can read a buyer's personal information.

Shopping online at Buying Chia Pets.com is statistically safer than using your credit card at a restaurant or department store. Technical experts point out that online purchases without human intervention are far safer than traditional credit card transactions because the information is immediately encrypted into a scrambled message that can only be decrypted by an authorized computer.

You will join millions of other customers who have safely shopped over the Internet. We're certain after successfully shopping online at Buying Chia Pets.com, you will be on your way to appreciating the power, convenience, and security of shopping from home.